Dakshinpay is a app which we can shop now and pay later. Just download the Dakshinpay App and discover your unique credit limit. Dakshinpay credit limit can be increased upto Rs 10,000 with an easy digital process. Use your credit limit to pay later for your shopping online across 100+ of your favorite apps , UPI, utility bills. All your payments and EMIs are consolidated in a single statement. You need to pay only a single bill on the 3rd and 18th of each month.
Dakshinpay is the fastest and simplest way to make payment. The speed of payment ensures that you never miss out on your favorite products or your favorite movie. What’s more, you need not pay us in advance. Just pay us after you have availed the service.
All salaried & Self-employed with decent amount of earnings and excellent credit record.
Credit limit depends upon your credit eligibility.
You can check your Dakshinpay credit limit here OR on your Dakshinpay home screen. Dakshinpay is offering Buy Now Pay Later, Extented credit limit.
Your spending limit is initially set by default. But once you start using Dakshinpay , the limit is constantly updated based on a few major factors. How regularly you repay: Regular and prompt repayment is the most important factor in updating your spending limit. If you’re quick and consistent in settling your dues with Dakshinpay , your spending limit increases over time. Needless to say, consistently failing to do so will have the opposite effect. Your spending habits: The spending limit will mirror your purchasing habits. If your spending increases steadily, the limit will go up too. Using the Dakshinpay app: The Dakshinpay app lets us carry out further verifications based on data available on the phone. For example, based on your transactional SMS messages, Dakshinpay can increase your spending limit to match your overall spending. The strength of your profile: A strong profile allows us to verify your identity, and get to know you better. Dakshinpay uses this information to increase your spending limit.
If a payment isn’t made by the due date, Dakshinpay can charge a late penalty of up to Rs. 280+ applicable taxes (GST). In case a user informs us about any issue s/he is facing, we will withhold the late penalty. Or reverse it, depending on the situation. Users are also notified multiple times via Email, SMS and other reminder notifications before the penalty is levied. We hate hidden charges as much as you. In case you're facing any issue, do drop us a message, and we'll get back to you at the earliest and have it resolved
10 RS +GST 18%
Your Dakshinpay bill is generated twice a month.
All your transactions between 1st and 15th are added into one bill, which is generated on the 16th
All transactions made between 16th and30th or31st are added into one bill, which is generated on, you guessed it, 1st
Of course, you can choose to pay for your transactions even before your bill is generated. You can do so by logging into your account via our website or app.
yes we do have the option of paying due amount in installments.
Yes, only successful KYC users would be able to use Scan & Pay feature.
You can also write to us at customercare@dakshinpay.com under the contact section of website/app.
DakshinPay is just a payment mode provided to the customers and does not guarantee delivery of goods or services. For queries regarding service/refund/order cancellation, please contact the merchant* directly.
You can view your cashback in your DakshinPay account under transactions tab in your DakshinPay App. Please note that your cashback will be immediately adjusted in your current outstanding amount. If you have already paid your dues, you can use this amount for next purchases with DakshinPay.
Login to your DakshinPay account with your registered credentials. The cashback amount credited would be adjusted in the DakshinPay outstanding amount for next purchases at dakshinPay. It should reflect in the outstanding amount tab on your dashboard. If the cashback still does not reflect in your account, you may contact us.
You have an installment due of Rs 5000 on 3rd May and you aren’t able to repay this. We will add an overdue charge every day after the 4th. The charge added per day will be 10+Gst. The same charge will be added for each day that you don’t repay.
Cashback is credited into your DakshinPay account within 2 working days (Excluding Saturdays, Sundays and Bank Holidays) of the transactions you were done, please note that your cashback will be immediately adjusted into your current outstanding amount. If you have already paid your dues, you can use this amount for next purchase with DakshinPay.
Dakshinpay is just a payment mode provided to the customers and does not guarantee delivery of goods or services. For queries regarding service/refund/order cancellation, you must contact the merchant.
Please contact the merchant for any query related to refund. Please note that we are just a payment service provider
Part payment gives you the option to make a partial payment of your bill and carry forward the remaining amount. If you get an option to pay a partial amount on the app, this feature is activated for you. Here’s how it works: You can pay a minimum amount due, or any amount lesser than the total due, and carry forward the remaining amount. The minimum amount due is 30% of total due amount as per your statement The remaining amount is then added to the next billing cycle with 1.5% carry forward interest charges on the outstanding balance due. The 1.5% interest is separate from the late fees. If you have a pending bill, and if you haven’t made any payment at all, you will be charged both the late fee and a carry forward interest. If you pay at least
Yes, you can convert due amount in Emi to repay your due amount in installments
This is very simple, just choose your amount & pick your installment tenure. Confirm your monthly EMI amount, processing fee. Reconfirm your details What is the interest that I need to pay? Interest varies between 15 to 32% pa, depending on the amount & tenure of your repayment period
There are multiple ways by which you can repay your outstanding or due amounts:
1. On the website – Select the ‘Pay Bill’ tab available on the home page www.Dakshinpay.in . Enter your registered details and OTP received. Click on Pay Now.
2. From email/SMS – We regularly send you email & SMS notifications for repaying your dues, you can click on the “Pay Now” button in the email or click on the link in the SMS message. (Tip: you can save the link from your SMS for future repayments as well)
3. On the mobile app – Download Dakshinpay App from Play Store or App store. Click on the Dakshinpay tab available at the bottom, click on the ‘Pay Now’ button.
ashback is credited in your Dakshinpay account within 2 days (Excluding Saturdays, Sundays and Bank Holidays) of you doing the transaction. If its, more than 2 working days, please check terms and condition of the offer and check if you were eligible for the cashback on that offer. If you are eligible for the cashback or received incorrect cashback, we would need your more detail. Please write to us on our need help page and we will try to resolve your query quickly Received incorrect cashback for an offer
If you are eligible for the cashback or received incorrect cashback, we would need your more detail. Please write to us on our need help page and we will try to resolve your query quickly.
The PAN details submitted by you didn’t match with those saved on the government’s PAN database. Kindly enter your Name, DOB & PAN number as mentioned on your PAN card.
You authorize Dakshinpay to debit your bill amount automatically from your chosen payment method.You will be notified at least once before the amount is debited. Dakshinpay will send you the notification on the day the bill is generated, informing you about the bill amount. Your total bill will be autopaid using the chosen payment method in the next 3 days.
For Autopay, Dakshinpayl maintains a Rs. 500 mandate limit and frequency as "as presented". This limit is in accordance with the old Autopay limits as specified in the RBI Regulations, 2021.
We take payment issues very seriously. You can visit our Contact us (or) customercare@dakshinpay.com anytime to raise an issue and we will provide a quick resolution.
You can visit our Contact us (or) customercare@dakshinpay.com and disable autopay anytime you want. In case, you wish to revoke the mandate, you can do so from the UPI App in case of Debit card autopay and from the Net Banking website in case of ENach mandates.
We will send you at least one notification before debiting money from your account. The notification is sent at least one day prior to the debit informing you about the bill details.
Autopay is a payment option in which Dakshinpay bills will be paid automatically each cycle using payment methods like Debit card or net banking (eNACH).
Yes, it is! You can enjoy your approved Dakshinpay amount for a 15-days interest-free period, after which you’ll have to pay your dues on time. If you repay your bills by the due date of every cycle, you’ll not be charged interest.
A flat 2% convenience fee + 18% GST will apply on all DakshinPay transactions, payable at the time of repayment of dues. Eg. for Rs. 100 spent, Total Payable amount =Rs.100 + Rs.2 + Rs. 0.18 (GST) = Rs. 102.36 Contact us:customercare@dakshinpay.com
Yes, of course it’s free! Both Android and Apple users can download the app.
A convenience fee of up to 2% (+GST on the convenience fee amount) will be applicable on the amount used during the cycle. This shall be payable at the time of repayment of dues. You can check your convenience fee on the app.
Uh-oh! There could be a number of reasons for not being able to create a Dakshinpay account. One of the most likely causes is that our servers may be under maintenance. The only thing you can really do is wait for a while and then try again in a few hours!
If you keep facing the same problem even after repeated attempts, you can write to our team at customercare@dakshinpay.com and attach the screenshots of your error message as well.
There are multiple reasons as to why your account got blocked. You can write to our team at customercare@dakshinpay.com and attach the screenshots of the error you are facing as well. We will work swiftly to rectify it!
It looks like your Aadhaar Number may have been flagged. Unfortunately, you’ll not be able to make any transactions. We may have to reevaluate this from our end to be absolutely sure. Please write to our team at customercare@dakshinpay.com mentioning your registered email ID as well as your phone number along with a scanned copy of your Aadhaar card attached to the email as well. We’ll look into this at the earliest.
Your account may have been blocked due to an internal policy. Please write to our team at customercare@dakshinpay.com mentioning your registered email ID and phone number.
“We are so sorry to hear that! If you’re unhappy with the Dakshinpay app, please tell us what didn’t work for you at customercare@dakshinpay.com.We’d like a chance to improve your experience.If you still wish to delete your Dakshinpay account, all you have to do is pay off your dues and uninstall the app from your phone. Use any of the following ways:
The approval of your Dakshinpay depends on many things. Two of them are credit history and repayment behaviour. Our team carefully reviews your application and if it does not match certain criteria, your profile may get rejected. Don’t worry; you can still reapply after 3 months from your last application date.
Unfortunately, you cannot change your personal details on the app once you have entered them. For more questions, please write to our team at customercare@dakshinpay.com
This is possibly occurring due to technical issues. Please write to our team at customercare@dakshinpay.com attaching screenshots of the error you’re seeing on the app. Do mention your registered email ID and phone number. We’ll help you out as soon as possible.
That sounds like something we can definitely help you with! Please do reach out to us at customercare@dakshinpay.com with your registered email ID and phone number.
This might be happening because you’re not on the latest version of the app. Try uninstalling and reinstalling the app or try updating the app through the app store itself. If you still have issues, please write to our team at customercare@dakshinpay.com with details of the condition or error you’re facing. We’ll surely help you out.
“Please write to our team at customercare@dakshinpay.com
1.Attach screenshots of the error you’re facing on the app.
2.Mention your registered email ID and phone number”
Please write to our team at customercare@dakshinpay.com with screenshots of the error you’re facing. We’ll help you out.
This might be happening because you’re not on the latest version of the app. Try uninstalling and reinstalling the app or try updating the app through the app store itself. If you still have issues, please write to our team at customercare@dakshinpay.com with details of the condition or error you’re facing. We’ll surely help you out.
“This error generally occurs when you’ve already registered with the app, and you try to register again with a different email ID and phone number but the same PAN. The error message should include the last four digits of the previously registered phone number.
To continue, please log in with your registered details.
Also check that you’re on the latest version of the app. If required, try uninstalling and reinstalling the app or update the app on the app store.”
DakshinPay is the fastest and simplest way to make payment through the scan and pay Mode. Quick payment ensures that you never miss out online payments through QR scan. Use now your available credit & pay later.
